Refund policy

Shipping and Delivery Info

To ensure timely processing, please enter your shipping and billing information without non-English characters or emojis.

Orders ship within 5-7 business days. Once your order ships, you will receive a separate email with tracking. The estimated delivery date is typically 2-5 business days from when the order shipped.

 

International Customs & Duties

You are responsible for all duties and taxes on your order. If you refuse a shipment from Team Fried, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to Team Fried. This amount will be deducted from your merchandise store credit. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned, and you will not be issued a credit.

 

Shipping Fees

Shipping fees are non-refundable. 

We only accept inquiries for items purchased from team-fried.com

We are not responsible for any lost, stolen, or damaged shipments.

 

Returns & Exchanges

*ALL SALES FINAL

Due to limited available quantities, we can only offer a return for items that are received damaged.

Once your damaged product return is received and inspected, we will notify you if your return is accepted or declined. 

Items must be unused, in their original condition with tags attached.

 

 

Order Cancellations & Modifications

We cannot cancel or modify orders once they are placed and will only ship to the address provided at checkout. The shipping and billing address must match for security reasons. Delivery cannot be altered at any time.

Due to high volume, we can only process orders as they are received. We cannot combine shipping on orders to the same address. All orders placed through the website are subject to availability and acceptance. In the event that the item you purchased is no longer available, we will notify you as soon as we can.

We reserve the right to change the products listed on the website without prior notice and/or may limit from time to time the quantity of products that may be ordered during a single buying session. We may also modify or discontinue any products on the website. If Team Fried discontinues the item you have ordered, we will issue you a full refund for any product purchased but not yet shipped.

 

Order Status

You will receive an email with tracking information once your order ships. Please allow 72 hours for live tracking updates.

We are not responsible for any lost, stolen, or damaged shipments. Shipping fees are non-refundable.

 

Sales Tax

In accordance with individual state regulations, sales tax is automatically applied to orders shipping to the following states: AZ, CT, FL, GA, IN, IL, KS, MA, MI, NY, OH, PA, VA, WA